snapkin
Terms of use
Last updated 3 September 2026.
These terms cover your use of the Snapkin app and this website. They are between you and Robot Studios IT Consultancy BV, Hemelshoek 277, 2590 Berlaar, Belgium (“we”). Using the app means accepting them.
What Snapkin does
You photograph a meal. Snapkin estimates what was on the plate and what it contained, asks a question when an answer would meaningfully change the number, and tracks the totals against a daily target. You can correct anything it gets wrong.
Snapkin estimates. It does not measure.
The numbers are estimates and some of them will be wrong. Across our own benchmark the estimate lands a median of 18% away from the true figure, and at the ninetieth percentile it is 42% away. It is a good guess from a photograph, not a laboratory measurement, and it is not a substitute for weighing food when a number genuinely matters.
Snapkin is not medical advice. It is a general wellness and fitness tool. It does not diagnose, treat, prevent or monitor any disease or condition. If you have a medical condition, are pregnant, are managing diabetes or an eating disorder, or are considering a significant change to how you eat, talk to a doctor or a dietitian. Do not rely on Snapkin for allergen safety: it cannot see what a photograph does not show, and a missed ingredient is a realistic outcome, not an edge case.
Your account
- You must be at least 16 to have an account, and Snapkin is not designed for children.
- Give accurate details. The targets are computed from your height, weight, age and activity, so wrong inputs produce wrong targets.
- Keep your password to yourself. You are responsible for what happens on your account.
- One account per person.
What it costs, and who bills you
Snapkin costs €24.99 per month. There is no free tier and no trial. Everything in the app is included; there is nothing further to buy.
You are billed by Apple or by Google, not by us. The subscription is bought through the App Store or Google Play, they take the payment, they charge in your own currency and add your country's tax, and they show you the exact amount before you confirm. It renews every month until you cancel.
Cancelling and refunds go through the store that sold it to you, in your Apple or Google account settings. We cannot cancel or refund a store subscription on your behalf, because we never held the money. Cancelling stops the renewal; you keep access until the period you have already paid for runs out.
Because the store is the seller, your statutory consumer rights for that purchase, including any right of withdrawal, are against Apple or Google and are set out in their terms.
What you may not do
- Resell, redistribute or share access to the app.
- Try to break, overload or circumvent the service, its rate limits or its paywall.
- Upload anything unlawful, or photographs of other people who have not agreed to it.
- Scrape the service, or drive it automatically at a volume a person could not.
We can suspend an account that does these things.
Your content
Your photographs and your food diary remain yours. You give us only the permission needed to run the service for you: to store them, and to send them to the analyser so it can produce your estimate. We do not use your content to train models, and we do not sell it. Details are in the privacy policy.
Availability
We try to keep Snapkin working and we do not promise it always will. It depends on a third-party analyser and on the app stores, and any of it can be interrupted. Features may change. If a change materially reduces what you are paying for, you will be told in advance and may cancel.
Liability
Nothing here limits liability for death, personal injury caused by negligence, fraud, or anything else the law does not allow to be limited, and your mandatory rights as a consumer are unaffected. Beyond that, and to the extent the law allows, we are not liable for indirect or consequential loss, and our total liability is limited to what you paid in the twelve months before the claim.
Ending it
You can stop at any time by cancelling in the store and deleting your account. We may end this agreement if you break these terms, or on reasonable notice if the service is discontinued.
Law
Belgian law applies, and the courts of Belgium have jurisdiction. If you are a consumer resident elsewhere in the EU, this does not deprive you of the protection of the mandatory rules of your own country, and you may bring proceedings there.